Privacy and Data Security

Customer Data Privacy Notice

Privacy Notice for Customer Register

This privacy notice has been prepared in accordance with the Finnish Personal Data Act (523/1999), Sections 10 and 24, and Articles 12 and 13 of the EU General Data Protection Regulation (EU 2016/679).

When you make a reservation or use the [COMPANY] service, we collect personal data from you. This data enables us to provide a smooth and secure [PRODUCT] rental service and to continuously improve our operations.

1. Data Controller

Ri-Lease Auto Center Oy
Kiitoradankuja 8, 01530 Vantaa
Email: info@rilease.fi
Phone: 09 275 3678

2. Contact Person for the Register

Esko Ilari Kaartinen
Email: ilari@rilease.fi

3. Name of the Register

[COMPANY] Customer Register

4. Purpose of Processing Personal Data

Personal data is processed for the purpose of providing the car rental service, managing customer relationships, and handling billing.

The data may also be used for service development, statistical purposes, and marketing communications, provided that the customer has given consent where required.

5. Data Content of the Register

The register may include the following information:

  • Basic customer information (name, personal identity number, address, phone number, email address)

  • Driving licence and payment information (e.g. last four digits of a credit or debit card)

  • Information related to reservations and previous rentals

  • Direct marketing consents and opt-outs

  • Billing and payment transaction details

  • Communications related to customer service

  • User IP address and browser technical data

  • Possible vehicle location data (if applicable to the service)

6. Sources of Data

Personal data is collected directly from the customer during the reservation process or in connection with other customer service interactions.

7. Disclosure and Transfer of Data

Data may be disclosed, within the limits permitted by law, to partners involved in providing the service (such as payment service providers, billing services, and web hosting providers).

All service providers comply with data protection legislation and process personal data only in accordance with contractual agreements.

Personal data will not be transferred outside the European Union or the European Economic Area without ensuring an adequate level of data protection.

8. Data Security

The register is stored in a secure system and access is restricted to employees who need the data to perform their job duties.

Data is processed via encrypted connections, and backups are stored securely.

9. Rights of the Data Subject

The data subject has the right to:

  • Access and review their personal data

  • Request correction of inaccurate data

  • Request deletion of personal data (“right to be forgotten”)

  • Object to direct marketing

  • Lodge a complaint with the supervisory authority (Office of the Data Protection Ombudsman)

10. Use of Cookies

Ri-Lease Auto Center Oy uses cookies on its website to improve user experience and to monitor website traffic.

Cookies help us recognize the user’s browser, facilitate login, and improve our services. Users may disable cookies in their browser settings if they wish.

Toimipisteet

Asiakaskokemuksia

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Juha V
lainausmerkki
“Leased a car from them — service was a solid 10/10! I highly recommend this company if you want a hassle-free experience and don’t want to be left stranded.”
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Katri H
lainausmerkki
“Great service and a very friendly staff!”
TähtiTähtiTähtiTähtiTähti
P K
lainausmerkki
Professional, friendly service.
TähtiTähtiTähtiTähtiTähti
”Shetland Entries”
lainausmerkki
“Quick and friendly service. 😄 I rented a car for a longer period and was really happy with my small car. I will definitely use the service again! Thank you so much!”
TähtiTähtiTähtiTähti
lainausmerkki
Professional staff